In-House Engineers
Our resident engineering team supports every instrument we supply, from pre-sale specification through installation, commissioning and routine servicing. Because the engineers are based here in Nairobi rather than overseas, response times are measured in days rather than weeks.
- Resident engineers based in Nairobi
- Installation and commissioning
- Preventive maintenance and repair
- Method and application support
Factory Training for Product Specialists & Engineers
Our product specialists and engineers train at our principals' factories, on the same instruments we supply and service. That training is refreshed as each range evolves, so the advice and servicing you receive reflect current manufacturer practice.
- Training delivered at principals' factories
- Manufacturer-certified specialists
- Refreshed as product ranges evolve
- Direct escalation to factory support
After-Sales Services: ICT
Support for the software and data side of modern instrumentation: acquisition and reporting software, instrument networking, data management and integration with your existing laboratory systems.
- Instrument software installation and setup
- Data management and reporting
- Networking and system integration
- Remote diagnostics and troubleshooting
Water Quality Training & Orientation
A three-day practical programme covering microbiological and physicochemical water testing: sampling technique, instrument operation, quality control, and interpreting and reporting results. Delivered at our Nairobi facility or on your site.
- Three-day practical programme
- Sampling technique and quality control
- Hands-on instrument operation
- Result interpretation and reporting
Workshops & Seminars
Technical workshops and seminars run with our principals for laboratory teams, researchers and regulators, covering new techniques, method development and sector-specific applications.
- Run jointly with our principals
- New techniques and method development
- Sector-specific applications
- Open and in-house sessions
Arrange Training for Your Team
Tell us your equipment and your team's experience level, and we will put together a programme to suit.
Request Training